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Privacy Policy

You may give us personal information about you, such as your name, your contact email, other contact details, services you are looking for etc on various places on our site. Your privacy is of utmost importance to us. This privacy policy describes how we collect and use your personal information.

Collecting user information:

Medeel.com collects and stores only that information which is provided by the user through Medeel.com registration form. We do not collect or process your information through any other medium

Usage of your information:

Medeel.com provides services such as dissemination of information about healthcare service providers, scheduling appointments with hospitals, health insurance companies, stem cell banking companies etc, and other forms of assistance pertaining to various medical / healthcare requirements. Such services may require some specific information about you. For efficiently providing such services to you, medeel.com may require you to provide personal information on the site. Such personal information will be used for purpose of providing services to you. Subject to the provisions of this Privacy Policy, any personal information so provided will be subject to confidentiality and shall not be shared or sold to third parties, without your consent. The information you give us is absolutely safe with us.

We will use your information for the purpose of contacting you to render the services you have sought from Medeel.com and also from time to time regarding your experience with Medeel.com services. We may also ask you to rate the services of the hospitals, where you you’d finally sought treatment. These rating will be viewed by other users on Medeel.com site while they would be making decision on hospitals for their treatment.

If you request for other healthcare related services, not provided by medeel.com, but are offered by third parties, medeel.com may pass on your personal information, such as contact details, to these service provider and agencies providing such services. In such cases, no prior consent will be obtained from each user. Your request/enquiry shall be an implied consent to share your personal/contact information with such third parties and agencies providing such services. Sharing your personal /contact information for such ancillary services will not breach the confidentiality in any manner and medeel.com shall not be held liable by you for sharing your personal/contact information in such cases. Please be informed that Medeel.com may not have a non-disclosure agreement with such third parties and agencies providing other healthcare services and any information shared with such third parties and agencies, pursuant to obtaining your request for such services may not enjoy confidentiality and secrecy. Third parties and agencies, having access to your information, are not bound by any contractual terms of non-disclosure and such information may be made available by them in public domain. In such circumstances Medeel.com shall have no responsibility or liability to you.

Medeel.com may use its user’s information to study analyze its business statistical results and produce summary reports for internal use. Such information may be shared with Medeel.com business partners and affiliates for internal purposes only.

Medeel.com site may contain links to other sites. Please observe that we are not responsible for the privacy policies and practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy policies of each and every such site collecting personal information about the user.

We will contact you at the contact details provided by you on Medeel.com. In case you have given wrong contact details, Medeel.com shall not be responsible for the information loss or privacy loss due to the message going to an unknown third party/ user/ destination/ receiver.

At times, Medeel.com conducts a user surveys to collect feedback on our services and information about our users' preferences. These surveys are optional and you can respond, only if you choose to. Your responses will be kept anonymous. None of your information is shared with third parties. The demographic information that Medeel.com collects through surveys is used to help us improve our Services to meet the needs and preferences of our Users. This may include advertising to you to keep you updated about our Services.

In the case of danger to self or others and in the case of any legal investigation, Medeel.com will have the right to share your information with the law enforcement authorities. Please remember that any information you reveal, including personally identifiable information, in a public forum such as in a discussion forum or review, is not subject to this Privacy Policy and can be seen by third parties unrelated to Medeel.com. It is therefore important that you carefully consider what information you disclose in these areas.

We may also send you promotional announcements from time to time about new products and services that you might find useful. You may also opt out from receiving information from us at any time and ask us to remove your contact information from our database


We have used Medeel.com for my father’s surgery. I was amazed and delighted by the services and level of commitment of Medeel team.
Tarun, Delhi

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